Straight answers

Setup starts at $1,500 and care plans start at $199 a month. The exact price depends on what you need automated, and we'll give you a fixed quote after a free fit call.

You own your data and anything we build only for you. The core underneath is ours, and you license it while you're a client. That's what keeps setup affordable and lets every client get the same fixes.

You can export all your data any time. You get the code we wrote only for you, 60 days of notice and help moving to whatever comes next. It will be in the agreement.

Fair question. We're a small group of engineers, and continuity matters. One lead engineer owns your system from first call to ongoing care, backed by documented runbooks, backups you can access, and your custom code in a repository you can see. You can export your data any time. If SmartBizOps ever stops operating, you get 90 days' notice, your system's source code, a deploy guide and a full data export, so another engineer can take over.

Not yet. We're checking that there's real demand first. SmartBizOps will be registered as a company before we sign any agreement or take any payment.

Sometimes you should. They're great for quick, simple connections. They get expensive and fragile once a business runs on ten of them. We build with real code, tests and backups.

Yes. Where it helps, we build in AI for things like drafting replies, summarizing requests and sorting incoming work. You decide what it can do, and it never acts without your rules.

Cloudflare, with data stored in the US, with backups kept 30 days.

Yes. Most of the work happens on video calls and preview links. We're happy to come to your business when it's practical.

A few weeks, depending on scope. You'll get a timeline with your quote.

Weekdays 9am to 6pm ET for everyday requests. P1 outages are handled any time. Response targets: P1 (system down or blocking work): we start right away, any time; P2 (broken, with a workaround): same day; P3 (minor issue or change request): within 1 week.