How working with us works
Four steps. You see a fixed price before any build starts, and nothing goes live without your OK.
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Fit Call
Free, 30 minutes, by video, phone or at your business when it's practical. Cameras optional. You tell us how a job moves through your business. We tell you honestly whether custom software makes sense.
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Blueprint
Every build is quoted after the Fit Call. You get a written process map, the core modules that fit, the custom parts, a fixed setup price and your monthly fee. It's yours to keep either way. We're not taking payment until SmartBizOps is registered.
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Setup
We configure the core, build the parts only you need, import your data and train your team. You get a preview link to click through as it comes together. Most setups take a few weeks, depending on scope. You'll get a timeline with your quote.
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Run and improve
We host it, back it up, watch it and patch it, plus monthly changes. Support hours: Weekdays 9am to 6pm ET for everyday requests. P1 outages are handled any time.
What we need from you
An hour for the Fit Call and the Blueprint interview. Your current spreadsheets or exports. One person on your side who can answer questions within a day or two.
Who this isn't for
Solo operators whose needs fit one app. Anyone who needs a regulated system on day one, like medical records or payment processing. Anyone shopping for the lowest bid. That's not us.